The High Cost of Clinical Errors: Urgent Need for Technological Interventions in NHS Trusts

by | 12 Mar, 2025 | Blog, Business, Consultancy, NHS

Recent findings from a comprehensive review at Walsall Healthcare NHS Trust have cast a stark light on the consequences of clinical errors in medical practice. The report unveiled that 24% of the 382 cases reviewed were associated with moderate to severe harm to patients due to suboptimal care in complex upper limb surgeries performed by a specific surgeon, whose progression into specialised surgeries outpaced his competencies without adequate oversight.

This situation exemplifies a broader issue within the NHS: the urgent need for better clinical governance and the integration of medical technology to prevent such occurrences. While complex technology such as robotic surgery presents a high-cost option, digital tools such as advanced digital records could provide cost-effective solutions. These systems could flag practices that deviate from a clinician’s qualifications or highlight when a practitioner veers into areas beyond their competence, offering a crucial checkpoint. Sadly, these systems have existed for many years in social care, and yet the NHS still struggles to adopt them.

The integration of these technologies requires a critical discussion on the NHS’s approach to patient safety, and investment into it, as well as good planning, communication, training and support. Despite the clear need, the NHS often hesitates to allocate sufficient budgets for patient safety, as the returns on such investments spread across various departments — from wards and theatres to rehabilitation and litigation, affecting numerous budget lines without a straightforward calculation of return on investment. With no dedicated budget for patient safety, no one department wants to take responsibility for the spend, and reducing their budgets in other areas.

As NHS structures seem to be wedded to spending silos, regardless of integrated care, should the NHS review its budgeting approach to ensure dedicated funds for patient safety? If so, how can this be implemented effectively across all trusts to prevent future incidents like those at Walsall Healthcare? Moreover, in light of these findings, what other technological interventions could be deployed cost-effectively to enhance patient safety?

The discussion on these questions is not just about fiscal prudence but about safeguarding the very ethos of healthcare — ensuring patient safety and care quality.

Do you have any technology which you are struggling to get adopted regardless of the patient benefit? Why not contact me and see how we can help?

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