It’s not who you know…..

It’s not who you know…..

We all know that the NHS is a huge, complex, unwieldy organisation, and if we were to design a social healthcare system from scratch today, it would not look like the modern NHS. We would not have to take into account embedded working practices, expensive,...

Patient Engagement

Patients should not be seen as people who have treatments given to them, or care provided for them.  All patients have their own skills, likes, dislikes and preferences.  A service which does not take the patient’s views into account is setting itself up to...